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Support & Contact

Get support for your König product

How can we help you with your König product?

If you have any difficulties or problems with a König product you can find support on its product page. If you were not able to solve your problem with the provided information, you can contact us via the form below. After we have received your question we will answer as quickly as possible.

FAQs

I can't find a working code for my device.

Use the automatic search to find a working code. 1. Switch on the home appliance you wish to control. Place the remote control directly at the home appliance, for example your TV. 2. Press and hold the “TV” button; the indicator light will light up. 3. Press and hold the “Volume+” and “Channel+” buttons at the same time until the indicator light lights up. Then release both buttons (the indicator light will switch off and then on again). 4. Press and hold the “POWER” button until the TV set is switched off. Release the “POWER” button immediately. 5. Check if the other buttons operate correctly. If this is the case, the setting was successful. If the buttons do not function correctly, please repeat steps 2 to 5 until you have found the right code.

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